Our Technical Tracers and Digital Footprints

Casinonic, like many online gaming platforms, employs various technical tracers to enhance your gaming experience, ensure the security of our systems, and comply with regulatory requirements. These tracers include cookies, local storage, pixel tags, and session tracking mechanisms.

We categorize these tracers into essential operational tracers and analytical/marketing tracers. Essential tracers are vital for maintaining your logged-in state, preventing fraudulent activities, and ensuring the overall stability of our platform. Analytical and marketing tracers, on the other hand, help us understand user behavior, optimize our services, and tailor our marketing efforts.

• Essential Cookies: These are used to maintain your session and authenticate your identity.
• Analytical Tracers: These help us analyze user behavior and improve our services.
• Marketing Tracers: These enable us to tailor our marketing efforts to your preferences and interests.

Your Legal Levers: Accessing and Controlling Your Profile

Under the data protection regulations applicable in 2026, you have several rights regarding your personal data. These rights include the right to rectification, erasure (or "right to be forgotten"), data portability, restriction of processing, and objection to certain processing activities.

• Right to Rectification: You can request that we correct any inaccurate data held about you.
• Right to Erasure: You can ask us to delete your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Object: You can object to certain processing activities, such as direct marketing.

To exercise these rights, you can contact us at [email protected]. We will respond to your request in accordance with the applicable data protection laws.

The Specific Pieces of Information We Gather

During the registration process, identity verification (KYC), and gameplay, Casinonic collects various categories of data. This includes your username, password, email address, financial data (such as payment method details and transaction histories), IP addresses, geolocation data, and self-exclusion records. We also collect data related to your gaming activities, such as game preferences and play history.

This data is legally required for compliance with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and gaming license regulations. It also helps us to ensure the integrity of our games, prevent fraud, and provide you with a personalized gaming experience.

• Registration Data: Username, email address, password.
• Identity Verification Data: Documents and information required for KYC checks.
• Financial Data: Payment method details, transaction histories.
• Gaming Activity Data: Game preferences, play history.
• Technical Data: IP addresses, geolocation data.

How Long Your Play History Lives in Our Systems

Casinonic retains your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Due to AML laws and gaming license regulations, certain identity and transaction records must be kept for a minimum of five (5) to ten (10) years after your account is closed. This retention period overrides standard deletion requests.

The specific triggers for data retention include:

• Completion of a gaming transaction.
• Closure of your account.
• Expiry of a bonus or promotion.

After the retention period has expired, we will securely delete your data or anonymize it to prevent further identification.

Who Else Sees Your Financial and Gaming Activity

Casinonic shares your data with third-party recipients when necessary to provide our services and comply with regulatory requirements. These recipients include payment processors, identity verification agencies, regulatory bodies, fraud detection networks, and game software providers.

• Payment Processors: To facilitate transactions.
• Identity Verification Agencies: To verify your identity.
• Regulatory Bodies: To comply with gaming regulations and AML laws.

We ensure that these third-party recipients are bound by contractual obligations to protect your data and use it only for the purposes for which it was shared.

For any data-related requests, complaints, or statutory inquiries, please contact us at [email protected]. We are committed to responding to your inquiries in a timely and compliant manner.